What is the standard order procedure? Customer confirms the order by email or different way. After that there will be issued a proforma invoice from our account department. When proforma invoice will be paid, customer can collect the order from our warehouse in Casandrino, unless is agreed other terms of shipment, then we send with our mode of transportation.
All goods are sold EXW our warehouse which is located in Casandrino, Napoli.
All our transactions must be prepaid. In cases of orders made direcly from manufacturers and the lead time is rather long, there is the possibility to send an advance according to manufacturer needs and the balance almost 1 day before loading.
Insurance for transport It can be done according to transport company before collecting the goods and usually it's about 0.03% of the value of the goods.
If goods are on stock in our warehouse or in the one of our regular suppliers, the lead time is just the time of planning the transport. If they must be ordered from a manufacturer, the lead time dipends from the time of production.
Labels and stickering If goods are on stock in our warehouse we can't stick the goods. If we have to order from our supplier dipends if they can provide or less this kind of service